No entregan el pedido

Hola, realicé un pedido a través de la página web de Aliexpress y me lo tenía que entregar esta empresa de transporte el día 18 de agosto de este año a más tardar. El paquete está a su disposición desde el 12 de agosto. He estado llamando hasta este entonces prácticamente todos los días y me ponen excusas, desde que lo recibiré mañana hasta que la fecha de reparto se cambia continuamente. Solicito recibir de una vez el pedido. GraciasUn saludo

Buenas tardes, lamentamos la demora con la entrega de su pedido, esta se debe a una incidencia logística.  Vamos a contactar con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.   -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas tardes, lamentamos la demora con la entrega de su pedido, esta se debe a una incidencia logística.  Vamos a contactar con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.   -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Hola, han pasado 3 días desde que reclamé que me entregaran el pedido. ¿Qué pasa con el paquete? Un mes esperando y siempre repetís lo mismo sin dar más detalles. Exijo que me deis ya el paquete.

Hola, han pasado 3 días desde que reclamé que me entregaran el pedido. ¿Qué pasa con el paquete? Un mes esperando y siempre repetís lo mismo sin dar más detalles. Exijo que me deis ya el paquete.

Buenas tardes, lamentamos la demora con la entrega de su pedido, como le indicamos, esta se debe a una incidencia logística.  Vamos a contactar de nuevo con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.     -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas tardes, lamentamos la demora con la entrega de su pedido, como le indicamos, esta se debe a una incidencia logística.  Vamos a contactar de nuevo con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.   -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas tardes, lamentamos la demora con la entrega de su pedido, como le indicamos, esta se debe a una incidencia logística.  Vamos a contactar de nuevo con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.     -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas tardes, lamentamos la demora con la entrega de su pedido, como le indicamos, esta se debe a una incidencia logística.  Vamos a contactar de nuevo con nuestro almacén para solicitar la entrega del pedido lo antes posible.  gracias por su paciencia.  Un saludo.   -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas tardes, he recibido un e-mail hoy diciéndome que por problemas logísticos vais a devolver el pedido al vendedor. Esta tarde he contactado con un agente vuestro diciéndome todo lo contrario, que habéis intentado realizar una entrega y no habéis podido. Como ya estoy cansado de tanta tontería y poca profesionalidad, he puesto una reclamación a consumo.

Buenas tardes: Lamentamos la demora en la entrega de su pedido, como le comentamos anteriormente hemos vuelto a contactar con almacén y en paralelo se ha abierto una investigación para que el pedido se pueda entregar a la brevedad. Un saludo   Activado Jue, 14 Sep a 3:30 P. M. , Abogados escribió: -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Alguna novedad con vuestra investigación?

Buenos días: Aún no tenemos una respuesta final por parte de nuestro almacén por la demora en la entrega del pedido, les hemos vuelto a escribir para que nos indiquen cuando se podrá entregar el pedido en mención, apenas tengamos alguna información os lo haremos saber. Un saludo   Activado Mie, 20 Sep a 10:47 A. M. , Abogados escribió: -- We inform youthat PAACK SPV INVESTMENTS, SL and its subsidiaries process all personalinformation in compliance with the EU General Data Protection Regulation (GDPR)and Spanish applicable law. For detailed information, please contact us at  gdpr@paack.co , where you can also exercise your data subject rights. This message isintended exclusively for its addressee and may contain information that isCONFIDENTIAL and protected by a professional privilege or whose disclosure isprohibited by law. If this message has been received in error, pleaseimmediately notify us via e-mail and delete it.Please consider the environment before printing this email

Buenas, alguna novedad?