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Negación de devolución entrada bigsound Valencia

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J. G.

A: EnterTicket

19/05/2026

Hola, les escribo por mi indignación con Enterticket y la organización de Big Sound Festival, ya que se ha producido un cambio sustancial en las condiciones de compra. Les he escrito 4 veces y con el formulario de devolución y su respuesta ha sido una negación rotunda y dicen que no han cambiado las condiciones. A parte de eso, han cambiado el DNI a mi entrada sin previo aviso, me están robando la entrada y no puedo hacer nada. Os adjunto su respuesta de siempre. Por favor os ruego que intervengáis!

Mensajes (1)

EnterTicket

A: J. G.

22/05/2026

Hola. Adjuntamos resolución. Un saludo. Soporte Atención al cliente Idasfest -Enterticket- Idsports Legal Notice: Data Protection – GRUPO CASFID (comprising CASFID TECH INVESTMENTS S.L., CASFID SERVICIOS TECNOLOGICOS S.L.U., and ENTERTICKET S.L.U.) informs you that your email address, as well as other personal data, will be used for our relationship and to provide our services to you. This data is necessary for us to engage with you, which allows us to use your information within legal bounds. Additionally, entities that need access to your information for us to provide our services may become aware of it. We will retain your data throughout our relationship and as long as applicable laws require us to do so. At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended. You also have the right to request the transfer of your information to another entity (portability). To request any of these rights, you must submit a request tocontacto@casfid.com. Contact address for our Data Protection Officer:dpd@audidat.com. If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es). Confidentiality – The content of this communication, as well as any attached documentation, is confidential and intended for the recipient only. If you are not the intended recipient, please notify us and do not disclose its content to third parties, proceeding to destroy it. Disclaimer – The sending of this communication does not imply an obligation on the part of the sender to ensure the absence of viruses, worms, trojans, and/or any other harmful software, and it is the recipient’s responsibility to have the necessary hardware and software tools to ensure the security of their information system and the detection and elimination of harmful software. GRUPO CASFID is not responsible for any damage that such software may cause to the recipient. Activado Mar, 19 May a 4:45 P. M. , Reclamar reclamar@ocu.org escribió:


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