Dear Customer,Thank you for contacting us. I appreciate you for contacting us and allowing us to address your concerns.I understand from your email that you are disputing about the charges made.In order that I may investigate this matter fully for you, please kindly provide the following details:· Rental Agreement Number (9 digits number) (for insurance 9 digits number that starts with H, A, B, or D)· Invoice Number· Reservation ID (beginning with the letter “K” or “J”)· Driver’s License Number· Membership NumberFailure to reply within 48hours will result in your case closing.Thank you in advance for taking the time to send me this information. I look forward to hearing from you again.Yours sincerely,Yvonne. KHertz Customer Servicewww.hertz.com-------------------- hecho un cobro de más en la factura - (CPTES01983713-63)Reclamación: Me han hecho un cobro de más en la factura - (CPTES01983713-63) --------------- This message (including attachments) may contain information that is privileged, confidential or protected from disclosure. If you are not the intended recipient, you are hereby notified that dissemination, disclosure, copying, distribution or use of this message or any information contained in it is strictly prohibited. If you have received this message in error, please immediately notify the sender by reply e-mail and delete this message from your computer. Although we have taken steps to ensure that this e-mail and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure they are actually virus free. ---------------ref:!00D150EeK3.!5006O02G2ZGn:ref