Estimados,
En relación con el expediente n.º 15140888, les informamos que el reembolso del cliente ha sido correctamente procesado.
Es muy probable que el importe ya haya sido abonado o se encuentre en proceso de reflejo en latarjeta utilizada para el pago, según los plazos habituales del banco emisor.
Dado que la resolución ha sido completada y el importe devuelto, solicitamos amablemente elcierre del expediente al considerarse el caso totalmente resuelto.
Quedamos a su disposición para cualquier aclaración adicional.
Atentamente,
Servicio de Atención al Cliente
El equipo FlyGo
support.es@flygosupport.comwww.fly-go.ro
www.fly-go.it
www.fly-go.es
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On Tue, 9 Jun at 1:45 PM
, Support ES support.es@flygosupport.com wrote:
Estimados,
Estimados,
Hemos contactado al pasajero y le hemos ofrecido dos opciones de resolución del caso (continuación de la emisión o cancelación ).
Actualmente estamos a la espera de su respuesta para poder proceder en consecuencia.
Les informaremos tan pronto como tengamos una solución definitiva para poder cerrar el caso.
Nº de caso: 15140888
Atentamente,
El equipo FlyGo
support.es@flygosupport.comwww.fly-go.ro
www.fly-go.it
www.fly-go.es
Please think of the environment before printing this.
This message contains confidential information and is intended only for the address(es). If you are not the named addresses you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately if you have received this e-mail by mistake and delete this e-mail from your system. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. Fly Go Voyager accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Fly Go Voyager.
On Tue, 9 Jun at 1:18 PM
, Reclamar reclamar@ocu.org wrote:
