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M. G.

A: RYANAIR

17/10/2023

Buenos días , el pasado 16 de octubre del 2023 en el vuelo de regreso Budapest Palma FR3110 nos rompieron la maleta grande facturada MARCA ITACA , he puesto la reclamación en su web , reclamación número 41761577 , porque en el mostrador de azul del aeropuerto nos indicarón que si no cogíamos los 50 euros que nos ofrecían allí y queríamos el importe total de la maleta debíamos hacerlo así , ahora nos ofrecen 30 euros , y eso que hemos aportado la factura de compra por 65.95 euros , dicen que nos aplican depreciación , nosotros lo que queremos es o bien que nos repongan la maleta por otra o nos den el importe que nos costó puesto que la maleta solo tiene tres viajes , no tienen ni dos años de antiguedad y no procede depreciación alguna .

Mensajes (1)

RYANAIR

A: M. G.

14/11/2023

Your request (41768502) has been updated. To add additional comments, reply to this email. MAD Jesus Martinez Perez (Ryanair) 14 Nov 2023, 09::14 GMT Su referencia: CPTES01898041-42Estimado/a Sr./a.,Acusamos recibo de su correspondencia, en nombre de D. MARIA CRISTINA GIL OLMOLa respuesta a esta reclamación, la podrá encontrar en el documento adjunto.Esperamos haber sido de ayuda.Atentamente,JesusMP Abogados 17 Oct 2023, 10:18 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[GYD342-12343]


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