------------------------------------ Nic M. (CS Global) Jul 8, 2024, 12::35 GMT+2 Dear OCU,We have checked your claim numberCPTES01956570-80 and noticed a lack of information that prevents us from assisting the Claimant.In order to ensure a follow up, please provide the Claimant’s email address, their Booking.com number and the email used to make the reservation.We remain available for any questions.Kind regards,Nic M.CS Senior Relations SpecialistBooking.com Customer Service Center (Netherlands) B.V.Nic M.CS Senior Relations SpecialistBooking.com Customer Service Center (Netherlands) B.V.Copyright © 1996–2024Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [65ZRP2-YLJEV]