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I. F.

A: BOOKING.COM

26/08/2023

Me tuvieron discutiendo en el aeropuerto de sídney con malasian airlines de por que mi nombre no aparecía entre el pasaje.Casi pierdo todos los vuelos

Mensajes (10)

BOOKING.COM

A: I. F.

30/08/2023

----------------------------------------------------------------------------------Dora G., Aug 30, 2023, 17::32 GMT+2Your reference: CPTES01862829-41Our reference: ?Dear OCU,Unfortunately we were not able to locate a booking in our system with the details you provided.We can only find a booking in our system with the customer reference number (40-XXXXXX or 60-XXXXXX) or the email address.Kind regards,Dora G.CS Senior Relations Specialist[11K1PV-5M49P]

I. F.

A: BOOKING.COM

30/08/2023

Booking number40-359940871

BOOKING.COM

A: I. F.

30/08/2023

----------------------------------------------------------------------------------Dora G., Aug 30, 2023, 17::32 GMT+2Your reference: CPTES01862829-41Our reference: ?Dear OCU,Unfortunately we were not able to locate a booking in our system with the details you provided.We can only find a booking in our system with the customer reference number (40-XXXXXX or 60-XXXXXX) or the email address.Kind regards,Dora G.CS Senior Relations Specialist[11K1PV-5M49P]

I. F.

A: BOOKING.COM

30/08/2023

Booking number40-359940871

BOOKING.COM

A: I. F.

05/09/2023

DATA NOT AVAILABLE

I. F.

A: BOOKING.COM

05/09/2023

Dear dora,I undesrand the term and conditions, but im not agree with the conclusions. Im going to put another claim y spanish court to booking. I think this has been the worst travel i have ever done, and is your foult honestly. I book the trip in your Page, i pay to booking the amount and i this is this the worst tristemente i have ever had.The les prossionality i have ever seen. You are not only a customer im going to do all i have in my hand to share the treatement i hvae had by booking.Best regards

BOOKING.COM

A: I. F.

05/09/2023

div.zd-comment font-size:16pxfont-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serifline-height:24pxcolor:rgb(56,56,56) , p font-size:16pxfont-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serifline-height:24pxcolor:rgb(56,56,56) border-collapse:separate .ExternalClass p, .ExternalClass span, .ExternalClass font, .ExternalClass line-height: 100% .ExternalClass ------------------------------------ Dora G. (CS Global) Sep 5, 2023, 15::45 GMT+2 Your reference: CPTES01862829-41Our reference: 40-359940871Dear OCU,Further to your email dated 26 August 2023, please find attached our reply.I hope (and trust) that I have informed you sufficiently.Please respond to the current message (cs.relations.legal@booking.com) for future correspondence on this file.Kind regards,Dora G.CS Senior Relations SpecialistBooking.com Customer Service Center (Netherlands) B.V. Copyright © 1996-2023Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [11K1PV-5M49P]

I. F.

A: BOOKING.COM

05/09/2023

Dear dora,I undesrand the term and conditions, but im not agree with the conclusions. Im going to put another claim y spanish court to booking. I think this has been the worst travel i have ever done, and is your foult honestly. I book the trip in your Page, i pay to booking the amount and i this is this the worst tristemente i have ever had.The les prossionality i have ever seen. You are not only a customer im going to do all i have in my hand to share the treatement i hvae had by booking.Best regards

BOOKING.COM

A: I. F.

07/09/2023

----------------------------------------------------------------------------------Dora G., Sep 7, 2023, 11::47 GMT+2Your reference: CPTES01862829-41Our reference: 40-359940871Dear OCU,Gotogate have reviewed the case and their decision is to stick to the previous response.Kind regards,Dora G.CS Senior Relations Specialist[11K1PV-5M49P]

BOOKING.COM

A: I. F.

07/09/2023

----------------------------------------------------------------------------------Dora G., Sep 7, 2023, 11::47 GMT+2Your reference: CPTES01862829-41Our reference: 40-359940871Dear OCU,Gotogate have reviewed the case and their decision is to stick to the previous response.Kind regards,Dora G.CS Senior Relations Specialist[11K1PV-5M49P]


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