Your request (52391523) has been updated. To add additional comments, reply to this email.
MAD Luis Miguel Díaz Muñoz (Ryanair)
7 Nov 2024, 12::28 GMT
Estimado/a Señor/a,
Nos referimos a su correspondencia en nombre de MARIA PRADO VEGA.
Lamentamos sinceramente el desvio del vuelo FR135 de FCO a BER el 21 de Julio de 2024, debido a restricciones imprevisibles de slots de ATC impuestas por Eurocontrol y a retrasos en el manejo causados por un incendio en las cercanías del aeropuerto.
Tras una revisión de sus gastos con recibo, lamentamos informarle que no podemos reembolsar los gastos solicitados. Tenga en cuenta que una vez que un pasajero llegue a su aeropuerto de destino, Ryanair no tiene ninguna responsabilidad por cualquier costo adicional incurrido.
Sentimos mucho lo sucedido.
Atentamente,
Luis Miguel
Regulator Specialist
Reclamar
26 Jul 2024, 09:01 IST
EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe.
E-MAIL DISCLAIMER
This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type.
Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.
The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.
If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.
trigger_logic_for_ryanair
Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [LXRJ5R-E3NZN]
