Dear Sir/Madam,Thank you for your email to Allianz Care.A member of our Customer Advocacy Team will endeavour to respond to your escalation within 48 hours (Monday - Friday). If your query is in relation to an existing complaint registered with us, please note that we endeavor to resolve 90% of our complaints within 10 working days. Please note, if your query is urgent our Helpline Team can be reached at any time on the numbers below.Kind regards,Customer Advocacy TeamAllianz CareEnglish: 353 1 630 1301
