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Cliff R. (CS Global)
6 nov 2025, 12:38 CET
Dear OCU,
Firstly, please accept our sincere apologies for the unintended delay in coming back to you.
Please find attached our response to the complaint filed by Juan Jose Gallardo Fernandez with reference:
- 12834243
Please do not hesitate to contact us with any additional questions.
Yours sincerely,
Cliff R.
—
CS Senior Relations Specialist
Booking.com Customer Service Center (Netherlands) B.V.
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