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Imposibilidad de recibir servicio de aparcamiento contratado

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F. B.

A: RYANAIR

15/08/2023

Hola,Solicité una plaza de parking a través de vosotros con la empresa car and fly garage para el día 13 de Agosto de 2023 y cuando llamé al teléfono de contacto de la empresa no me lo cogieron después de hacer más de 30 llamadas como podrán ver en los archivos adjuntos. Como solución de emergencia tuve que aparcar en el parking de la T2 de Barcelona que seguramente será mucho más caro que el servició que solicité y no se me dió. He seguido llamando y enviando correos a la empresa para aclarar la situación y no he recibido contestación.Espero que a través de ustedes obtenga una compensación por el perjuicio ocasionado ya sea por parte de la empresa de aparcamiento o de Ryanair.

Mensajes (1)

RYANAIR

A: F. B.

13/09/2023

Your request (39001096) has been updated. To add additional comments, reply to this email. MAD Eric Ure Malagon (Ryanair) 13 Sept 2023, 12:57 IST Su Ref: CPTES01855435-19N/ Ref: 39001096/ EN1QFXEstimado/a Sr./a.Acusamos recibo de su correspondencia, en nombre de D. Fernando Borras Castello.La respuesta a esta reclamación, la podrá encontrar en el documento adjunto.Esperamos haber sido de ayuda.Atentamente,________________________Eric U.Regulator Admin Support Specialist Abogados 15 Aug 2023, 11:46 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[42L07Y-WRM3W]


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