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I was scammed

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T. B.

A: Astroline

15/05/2024

I didn’t meant to but I made a payment of 29.99€ for a report that I didn’t receive. When I clicked on that link, they didn’t double check if I wanted to purchase, they took away my money directly from my credit card because they already had the details. I didn’t receive the report and immediately asked for a refund that didn’t arrive until hours later when I already asked for my money back. This is a scam and I want my money back.

Mensajes (1)

Astroline

A: T. B.

19/05/2024

Your request (623480) has been updated. To add additional comments, reply to this email.----------------------------------------------Oliver Lawrence, May 19, 2024, 12::35 GMT+2Hey there,Subscription to the app is stopped and you will no longer be charged.Also, we've processed your refund. It may take up to 10 days for the money to be transferred back to your account. Please contact your bank to learn more about the status of the transaction. We hope that won't take much time.Our team constantly working to improve our application. Hope you will join us again.Best regards,OliverCustomer Support Team----------------------------------------------Abogados, May 15, 2024, 08:25 GMT+2 --------------------------------This email is a service from Support Team.[6XRM2K-VN1ED]


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