I almost exclusively purchase mine and my child's clothes from h&m and they deliver to my home address at least one monthly. I never have ANY other issue with any courier other than Sending / inpost
Every day the tracking information automates to "out for delivery" and it never is, it never arrives. I have to hassle h&m to get my order refunded and today, as I already know how this goes, ive just made a claim for refund via my PayPal. I am disgusted that this is such a common issue and is allowed to continue.
I want my money! I have no order and no money... what's wrong with this picture? Makes no sense.