----------------------------------------------------------------------------------Masha Koshkarova, Nov 27, 2023, 02::11 GMT+1Dear Sir, Madam,We thank you for sharing your concerns and being very alert when it comes to suspicious links or information received online.You have done the right thing by contacting us and by bringing this matter to our attention. Please kindly always contact us before acting if you think, feel or suspect that something is not right with your reservation. Your input, common sense and alertness helps you, us and other customers to stay safe.In the past years we see an increasing amount of criminal attempts to get personal information, card details, account details, login information. Unfortunately, many online platforms face the same challenges these days. In seems to become a global matter affecting all online businesses.Every report of suspicious activity is being taken seriously and is being investigated, including yours. We do not have yet an outcome of this investigation.What we can do for you meanwhile:- we would like to ask to continue handling online purchases, orders and reservation with case. In case of any doubt, please contact us.- If you have provided your card details to a party which you no longer trust, please kindly block and reissue the card.- in the meanwhile we would like to offer you a small gesture of good will of 25 EUR, as we would like to express our appreciation and understanding, you have been a loyal customer, which means a lot to us.Thank you.Kind regards,[NDXYJ2-0DXV5]
