Eliminar Datos Cuenta Vinted

Mi cuenta de Vinted ha sido bloqueada haciendo caso omiso a mis explicaciones, a pesar de que alguno de los asistentes al cliente reconocen el malentendido, otros se niegan a investigar las razones que expongo. Tenía una cuenta en Reino Unido con la que no tuve ningún problema, me mudé a España e intenté cambiar la localización de la cuenta, sin embargo la aplicación carece de esta funcionalidad. Consecuentemente, eliminé mi cuenta británica y creé una cuenta española en la que seguía vendiendo los mismos productos que en la primera, puesto que aún los conservaba después de la mudanza. A pesar de exigir explicaciones del bloqueo de la cuenta, los operadores se limitan a responder con el mismo texto sin informarme de los motivos del bloqueo y sin revisar mis explicaciones. Es un contínuo intercambio de mensajes en los que yo les exijo explicaciones y ellos no contestan. La compañía está ejerciendo un abuso, acusándome de fraude, sin informarme de los motivos y sin la posibilidad de proporcionar una explicación. Así mismo, exijo mi derecho a que se borren todos mis datos de su base de datos, sin embargo no ofrecen ningúna forma de comunicación.

Finally, after many requests, I have been informed about why my account has been blocked. After explaining the situation, it has been told by one of your employees that the block is unfair, however, you cannot technically take down the block from my account. Even though, you are treating me unfairly, from a contractual point of view; after asking to delete my account and all my personal data, you regret to do so: · affirming that Vinted needs my data in order to keep your interests, like blocking my account (the account does not need to be blocked if it is eliminated). Your legitime interests are not balanced with my interests (interests that you affirm to know, despite I insist in my interest on deleting my data from your databases) · I gave my data in order to use your service, as I cannot use your service due to your decision, I want my data eliminated, it is my legitime right to handle my data. I am not interested in initiating a session on your platform, I don't want that you follow my activity in your platform, I don't want to communicate with other members of vinted, I don't want to use your client service. · I want you to delete all my data, as I don't give you any consent and I do not want that you use my data based on your legitime interest.

Despite of all my requests to get all my data deleted, I have not received any confirmation of your actions and rather than deleting my account you are asking me for additional personal data. Please, could you delete all my personal data as a matter of urgency?