Eider Quiñones González

Desde el 8 de abril de 2024 se han realizado en mi tarjeta cargos mensuales de 49,99 € bajo el concepto STPVpdfguru, que nunca he autorizado. En total, durante 18 meses, se me han retirado indebidamente 899,82 €. Aclaro que no he contratado ni utilizado en ningún momento los servicios de dicha página web, ni he dado mi consentimiento para dichos cargos. Exijo el reembolso inmediato del importe indebidamente cobrado.

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1997731. Here's a kind reminder of what the ticket was about: Isaac (Customer Care) 18 Sept 2025, 18:14 EEST Hello Reclamar, and thanks for getting back to us! I'm afraid the payments were not located by the details provided. Please, share with us the other email that could be linked to your account on our platform. In addition, you may provide us with the first 6 and the last 4 digits of your credit card that was charged, or your PayPal email if the payment was made via PayPal. Alternatively, it’d help us greatly if you provided us with an Invoice ID of the transaction or Order/Subscription IDs. Kindly note that this information will help us locate any payments made directly through our website. If the subscription was purchased via Apple Pay/Google Pay, please provide a payment confirmation from your Wallet app or bank statement. We will appreciate your cooperation on this matter. Look forward to your reply. Reclamar 18 Sept 2025, 18:00 EEST ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌