Dinero retenido desde 24/01

Estimados/as señores/as: Me dirijo a ustedes para comunicarles que desde el 24 de enero de 2025 estoy pendiente de que pueda acceder a una tranferencia de 11500€ realizada entre mis cuentas. Llevan semanas dándome largas sin solucionar ni informarme de la tardanza…. SOLICITO: me dejen acceder a la tranferencia en ela mayor brevedad posible o anulenla, devolviendo el dinero a la cuenta de procedencia PERO HAGAN ALGO, NO LO TENGAN USTEDES RETENIDO! Sin otro particular, atentamente.

Lixon Dsouza (Revolut) Feb 12, 2025, 05::13 GMT Hi, Thank you for contacting us. We take all concerns and feedback seriously. Whilst we are unable to share specific details or provide direct feedback due to privacy and confidentiality rules, please rest assured that your concerns will be thoroughly investigated. To assist us further, we kindly request you to share any additional information or evidence you may have which specifically relates to the communication or transaction in question. This will help us address your concern more effectively. Additionally, should you have suffered any financial loss we recommend you to contact your financial institution who will be able to reach out to us directly on your behalf. We sincerely apologise for any inconvenience and appreciate your understanding as we work to address your concerns. Kind regards, Revolut Team Reclamar Feb 11, 2025, 16:45 GMT ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ [LJV4V9-6X663] - Please type your reply above this line -