Tu reclamación
N. F.
A: RYANAIR
Realice una reserva de vuelos KHGY7V desde la app me daba la opción de añadir como extra : traslado bus aeropuerto stanted- london. La app me selecciono al revés los billetes de bus, por lo que están mal y no los podre usar, hice varias llamadas a diferentes agentes de at al cliente, NADIE ME DIO SOLUCION en corregir el error, solo pasar la bola y que contactara con National Expres, evidentemente la empresa no me hace caso porque el pago esta descontado por Ryaner. Ya que no hay solución NI AYUDA, servicio nefasto, solicito reembolso de mis 36.48€
Mensajes (3)
RYANAIR
A: N. F.
Your request (48247309) has been updated. To add additional comments, reply to this email. MAD STEPHANIE ALEXANDRA ROBAYO ORMAZA (Ryanair) 14 May 2024, 15:53 IST N/ Ref: 48247309/KHGY7VSu Ref: CPTES02007333-15Estimado/a Sr./a.,Acusamos recibo de su correspondencia,En nombre de Ryanair, lamentamos enormemente los inconvenientes mencionados porDoña.NEREA FARPON SUAREZ.La respuesta a esta reclamación, la podrá encontrar en el documento adjunto.Esperamos haber sido de ayuda.Atentamente,R. Stephanie Regulator Admin Support Specialist Abogados 23 Apr 2024, 17:13 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[W20LWM-K6503]
N. F.
A: RYANAIR
No deja ver el pdf Sin respuesta
RYANAIR
A: N. F.
Your request (48247309) has been updated. To add additional comments, reply to this email.MAD Luis Miguel Díaz Muñoz (Ryanair) 21 Jun 2024, 14:35 IST N/ Ref: CPTES02007333-15Ref: 48247309Estimado/a Sr./a.Reiteramos respuesta enviada a fecha 14 de mayo de 2024.En nombre de Ryanair, lamentamos enormemente los inconvenientes mencionados por Doña. NEREA FARPON SUÁREZ.Le recordamos que, tal y como viene recogido en el artículo 10 de nuestros Términos y Condiciones, acordados a la hora de realizar la reserva,Los importes pagados por los vuelos que efectuamos y por los servicios opcionales que ofrecemos, no son reembolsables. Ryanair no se hace responsable de los servicios prestados por terceros proveedores, como en este caso el traslado que menciona, ya que en ellos se aplicarán directamente sus condiciones. Por lo que le recomendamos, vuelva a ponerse en contacto con su proveedor de servicios.Puede encontrar más información al respecto en el siguiente enlace: s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/terminos-y-condicionesSentimos no poder ser de más ayuda.Reciban un cordial saludo.AtentamenteLuis MiguelRegulator SpecialistMAD STEPHANIE ALEXANDRA ROBAYO ORMAZA (Ryanair) 14 May 2024, 15:53 IST N/ Ref: 48247309/KHGY7VSu Ref: CPTES02007333-15Estimado/a Sr./a.,Acusamos recibo de su correspondencia,En nombre de Ryanair, lamentamos enormemente los inconvenientes mencionados porDoña.NEREA FARPON SUAREZ.La respuesta a esta reclamación, la podrá encontrar en el documento adjunto.Esperamos haber sido de ayuda.Atentamente,R. Stephanie Regulator Admin Support SpecialistAttachment(s)NEREA FARPON SUAREZ..pdfAbogados 23 Apr 2024, 17:13 IST EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [W20LWM-K6503]
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