Devolucion de gastos: en la ofic de Ryanair nos dijeron que nos los abonarian

Buenas tardes. El 12 de julio teniamos un vuelo Oporto-Barcelona a las 17:00h, contratado con Ryanair, reserva YSRV5D. Dicho vuelo se cancelo y nos dirigimos a la oficina de Ryanair del aeropuerto de Oporto, donde nos dijeron que no teniamos posibilidad de volar hasta el dia siguiente a las 11:10 h, pero que los gastos ocasionados de pernoctar esa noche en Oporto, hotel, taxi y manutencion, nos serian reembolsados. Ahora tras 3 reclamaciones, se desdicen… Agradecere abonen los gastos ocasionados por la cancelacion de nuestro vuelo, ademas de la indemnizacion que corresponda por ley. Reserva: YSRV5D Vuelo: 12 de julio FR 4586 Total gastos: 701,25€

Your request (65961995) has been updated. To add additional comments, reply to this email. Ryanair Ref:65961995/YSRV5D - Ref: Estimado/a señor/a: Nos referimos a su reciente correspondencia en nombre de Manoli Prieto. Le informamos que, según nuestros registros, el pasajero tiene actualmente una reclamación en curso que está siendo gestionada por la Oficinal del Consumidor. Por lo tanto, no podemos proceder con su solicitud en este momento. Confiamos en que lo anterior aclare el estado actual de la reclamación. Atentamente, _______________________ Jimmy C. Regulator Admin Support Specialist E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547). Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [47KR7Y-761ML]