Your request (58007620) has been updated. To add additional comments, reply to this email.
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Reservas: JWVGTW /ANJ1YW/ UGIKRR
Estimado/a Sr./Sra.
Acusamos recibo de esta correspondencia a nombre de la Sr. Olexander Pavlenko
Deseamos informarle que aunque comprendemos la situación del pasajero, los billetes de Ryanair no son reembolsables. Esto está claramente indicado en nuestros Términos y Condiciones, acordados en el momento de la compra: s:www.ryanair.com/ie/en/useful-info/help-centre/terms-and-conditions
Los cambios en las fechas de los vuelos, las rutas, los horarios y los nombres de los clientes pueden realizarse en línea o poniéndose en contacto con nuestro Departamento de Atención al Cliente antes de la fecha inicial del viaje. Indicado en nuestros Términos y Condiciones:
En vista de lo anterior, no estamos en condiciones de tramitar la solicitud de reembolso.
Kind regards,
Luis C.
Regulator Support Specialist
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Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [GVP11N-RY2NX]
