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Desestimacion de la reclamacion ue 261

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Tu reclamación

J. N.

A: RYANAIR

01/09/2023

Estimados/as señores/as:Tenía contratado un viaje en avión desde el aeropuerto de malmo al de estocolmo, que tenía su salida a las 22.45 horas del día 28 del mes de agosto de 2023 por lo que la llegada normal a Estocolmo debería haber tenido lugar a las 23,59 horas del día 28/8/2023.Nº de pasajeros:3En fecha de 28/8 tras la hora del vuelo, se me ha comunicado la cancelación del vuelo contratado, esto es con menos de 7 días antes del vuelo programado, sin una causa de fuerza mayor, impidiéndome llegar al lugar de destino en la fecha prevista. Y, no se me ha ofreció un transporte alternativo que saliera con no más de 1 horas de antelación y llegara al destino final con menos de 2 horas de retraso.SOLICITO: la compensación que reconoce la legislación europea + la devolución del billete, + el coste de autobús y tren que tuvimos que contratar más un cargador de móvil ya que no habla forma de comunicarnos debido a que a la hora de salida del avión ya estábamos sin batería en los móviles. Estos gastos ascienden además de la compensación ue261, y la devolucion del billete de avion a 1902 SEKSin otro particular, atentamente.JUAN ALBERTO NUFRIO FERNÁNDEZ

Mensajes (3)

RYANAIR

A: J. N.

03/10/2023

Your request (39846645) has been updated. To add additional comments, reply to this email. Eugenia A. (Ryanair) 3 Oct 2023, 12:07 IST Privado y ConfidencialN/ Ref:39846645/YDYNPLSu Ref: CPTES01867357-10Estimado/a Sr/a,Nos referimos a su reciente correspondencia.Por favor encuentre adjunta nuestra respuesta a la presente reclamación.Atentamente________________________A. EugeniaRegulator Admin Support Specialist Abogados 1 Sept 2023, 17:33 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[G2Z1R9-Y5Z43]

J. N.

A: RYANAIR

03/10/2023

Los recibos adjuntos son de autobús y tren desde malmo hasta Estocolmo, y cargador además de un cargador, cable, agua, y 2 chocolatinas, esos tampoco han sido abonados

RYANAIR

A: J. N.

09/10/2023

Your request (39846645) has been updated. To add additional comments, reply to this email. Eugenia A. (Ryanair) 9 Oct 2023, 10:25 IST Privado y ConfidencialN/ Ref:39846645/YDYNPLSu Ref: CPTES01867357-10Estimado/a Sr/a,Nos referimos a su reciente correspondencia.Por favor encuentre adjunta nuestra respuesta a la presente reclamación.Atentamente________________________A. EugeniaRegulator Admin Support Specialist Eugenia A. (Ryanair) 3 Oct 2023, 12:07 IST Privado y ConfidencialN/ Ref:39846645/YDYNPLSu Ref: CPTES01867357-10Estimado/a Sr/a,Nos referimos a su reciente correspondencia.Por favor encuentre adjunta nuestra respuesta a la presente reclamación.Atentamente________________________A. EugeniaRegulator Admin Support Specialist Attachment(s) CPTES01867357-10.pdf Abogados 1 Sept 2023, 17:33 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[G2Z1R9-Y5Z43]


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