Your reference: @@REF_ID@ba9e94c1991186eace@REF_ID@@
Our reference: FB ID 40991100
Passenger(s): Alessandro Garcia Perri
To whom it may concern,
Thank you for your letter of November 10, 2024.
You contacted us concerning flight EW 7587 on October 29, 2024.
This flight was operated by Eurowings.
We kindly ask you to contact Eurowings directly to handle your claim.
Please note that Eurowings and Discover Airlines (formerly Eurowings Discover) are two separate airlines.
Sincerely,
Linda Schaller
Discover Airlines Customer Relations
For your information:
If you have any questions or would like to send us additional information, please feel free to use the encrypted form on the Discover Airlines website. Please be sure to include your 8-digit reference number (Feedback ID). You will find it in the subject line of this e-mail. The Discover Airlines Feedback ID is required in order to correctly assign your request. You can find the link to our web forms here:
Webform (German): Kontaktformular - Discover Airlines (discover-airlines.com)
Web form (English): Contact form - Discover Airlines (discover-airlines.com)
Alternatively, you can use the reply function in your e-mail program for your inquiry or for sending further information. Please note that e-mails are sent unencrypted and that the following restrictions apply to attachments: max. 6 attachments of 2MB each in .pdf, .jpg or .jpeg format. When sending by e-mail, please do not change the 8-digit reference number (Feedback ID) contained in the subject line. This Discover Airlines Feedback ID is also required here in order to be able to correctly assign your inquiry.
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EW Discover GmbH Hugo-Eckener-Ring 1 60549 Frankfurt am Main Germany
Executive Board: Bernd Bauer, Wolfgang Raebiger
Corporate Headquarters: 60549 Frankfurt am Main
Registration: HRB 119629 Commercial register Frankfurt am Main Tax ID: DE 333 234 323
