Your request (46642088) has been updated. To add additional comments, reply to this email.----------------------------------------------E, 1 Apr 2024, 10:38 IST**Ryanair ref: 46642088/CN9ZNN****Reclamación: Daños a equipaje especial con seguro - (CPTES01987274-35)**Estimados señoresLes escribimos en relación a la reclamación presentada por MATTEO FRANCHI.Lo primero que debe hacer si su equipaje se pierde, se retrasa o se daña es informarlo en el aeropuerto de llegada y presentar una reclamación. Se proporcionará un Informe de Irregularidad de Propiedad.La notificación de daños, retrasos o pérdida del equipaje facturado en el aeropuerto de llegada no satisface una reclamación de equipaje, es el primer y necesario paso. Esto está claramente indicado en nuestros Términos y condiciones, aceptados en el momento de la reserva: s:www.ryanair.com/gb/en/useful-info/help-centre/terms-and-conditions/termsandconditionsar_368204930section-article -términosycondicionesse_53683541Es muy importante que presente su reclamación a Ryanair, dentro de determinados plazos (escidos por el Convenio de Montreal de 1999). La responsabilidad de las aerolíneas por pérdida, retraso o daño del equipaje facturado es limitada a menos que se declare por adelantado un valor mayor y se paguen cargos adicionales.Como nuestra responsabilidad es limitada, **es posible que desee presentar la reclamación directamente a su aseguradora de viajes.**En este caso, dado que el cliente no informó del daño en el aeropuerto de llegada, no podemos tramitar esta reclamación.Atentamente.E. HidalgoRegulator Admin. Support Specialist----------------------------------------------Abogados, 15 Mar 2024, 11::34 GMT**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. In particular e-mailtransmissions are not binding for the purposes of forminga contract to sell airline seats, directly or via promotions,and do not form a contractual obligation of any type.Such contracts can only be formed in writing by post or fax,duly signed by a senior company executive, subject to approvalby the Board of Directors.The content of this e-mail or any file or attachment transmittedwith it may have been changed or altered without the consentof the author. If you are not the intended recipient of this e-mail,you are hereby notified that any review, dissemination, disclosure,alteration, printing, circulation or transmission of, or anyaction taken or omitted in reliance on this e-mail or any fileor attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in errorplease notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GDG2WX-LJJ6W]trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GDG2WX-LJJ6W]
