Your request (55873313) has been updated. To add additional comments, reply to this email.
Paula O. (Ryanair)
29 Oct 2024, 09::17 GMT
Su Ref: @@REF_ID@95d56495fc09d4e8c0@REF_ID@@
Ryanair Ref: 55873313/UHZZNR
Estimados/as
Acusamos recibo de su correspondencia en nombre de CARLOS VALMANA DE LA SOTILLA.
Lamentamos el retraso del vuelo FR7700 de Londres a Oporto el dia 02/10/2024 debido a restricciones del espacio aéreo impuestas por los servicios de control del tráfico aéreo, fuera del control de Ryanair..
Como este hecho se produjo fuera de nuestro control, en nuestra opinión no debemos pagar la compensación monetaria prevista en el artículo 7 del Reglamento (UE) 261/2004 en este caso.
Lamentamos sinceramente los inconvenientes ocasionados a los pasajeros.
Saludos cordiales,
Paula O.
Regulator Admin Support Specialist CS Legal Department
Reclamar
14 Oct 2024, 17:45 IST
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Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [WW3095-XN1W2]
