Dear Reclamar!
We'd love to hear what you think of our product and customer service. Please, take a moment to answer one question below:
How would you rate the support you received?
Good, I'm satisfied
Bad, I'm unsatisfied
Here's a kind reminder of what the request was about:
Isaac (Customer Care)
Dec 20, 2024, 17::17 GMT+2
Dear OCU Team,
Thank you for reaching out on behalf of Milas Silva.
Unfortunately, we could not locate any accounts associated with the provided details. I understand this might be concerning, and we're committed to assisting you in resolving this matter promptly.
To help us locate customer's account, could you please confirm if there are any alternative email addresses that might have been used during registration? Additionally, it would be helpful if the customer could contact us directly.
Once we have this information, we will prioritize identifying and resolving the issue. Thank you for your cooperation and understanding.
Looking forward to your reply!
Reclamar
Dec 20, 2024, 17:15 GMT+2
Best Regards,
Customer Care[WW6130-LZ1EX]
