cobro por PDF GURU sin autorización

Por favor, explica brevemente el motivo de tu reclamación PDF Guru Esta página me ha cobrado 49.99€ a través de Pay Pal sin mi autorización. He visto que ya tiene mas reclamaciones. Solicité un trabajo con ellos que pague con Pay Pal de 1.99€ y luego te pasan un cargo de suscripción sin previo aviso ni solicitar autorización. Imagino que perderé ese dinero pero me gustaría dejar este comentario para que la gente tenga mucho cuidado. Gracias

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1532272. Here's a kind reminder of what the ticket was about: Parker (Customer Care) 17 Jun 2025, 21:06 EEST Hello, and thank you for reaching out to us! I’m truly sorry, but we weren't able to locate any accounts that could belong to SONIA HIDALGO FERNANDEZ. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, it would be very helpful if you could provide the first 6 and last 4 digits of the credit card used, along with the cardholder’s name, so I can locate your account accurately. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID) associated with the transaction. I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclamar 17 Jun 2025, 21:00 EEST ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Best Regards, Customer Care[LXKR1J-YYDNR]

Id. de transacción: 90P38700D9744115V me han suscrito sin permiso.

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 1540966. Here's a kind reminder of what the ticket was about: Francis (Customer Care) 19 Jun 2025, 13:15 EEST Dear OCU Team, Thank you for reaching out on behalf of SONIA HIDALGO FERNANDEZ. I'm afraid the payments were not located by the details provided. Please, share with us the other email that could be linked to the account on our platform. In addition, you may provide us with the first 6 and the last 4 digits of your credit card that was charged, or the PayPal email if the payment was made via PayPal. Alternatively, it’d help us greatly if you provided us with an Invoice ID of the transaction or Order/Subscription IDs. Kindly note that this information will help us locate any payments made directly through our website. If the subscription was purchased via Apple Pay/Google Play, please provide a payment confirmation from your Wallet app or bank statement. Additionally, it would be helpful if the customer could contact us directly. We will appreciate your cooperation on this matter. Look forward to your reply. Reclamar 19 Jun 2025, 13:00 EEST ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ We are looking forward to your reply! Best Regards, Customer Care[9Z56Z3-V56L0]