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MAD Luis Miguel Díaz Muñoz (Ryanair)
30 Oct 2024, 13::25 GMT
Estimado/a Sr./Sra.
Acusamos recibo de su correspondencia, en nombre de LAURA ANTOLINO MARTINEZ.
Conforme a lo dispuesto en nuestra política, cualquier modificación de esta naturaleza requiere la observancia de procedimientos específicos, así como el pago de tarifas adicionales, según lo estipulado en nuestra tabla de cargos vigente al momento de la solicitud.
Es fundamental destacar que, en ocasiones, la capacidad de realizar cambios puede estar sujetos al pago de tasas.
Le recomendamos revisar detenidamente los términos y condiciones que rigen los cambios de nombre y apellidos, los cuales se encuentran disponibles en nuestra página web.
Por último, le informamos que, para realizar la reclamación del importe cobrado, deberá dirigirse directamente a Solutono, ya que dicho servicio es gestionado de manera externalizada. Por lo tanto, será Solutono quien podrá atender su solicitud y procesar la reclamación correspondiente.
Lamentamos comunicarle que no podemos proceder con el reembolso.
Atentamente,
Luis Miguel
Reuglator Specialist
Reclamar
17 Oct 2024, 15:00 IST
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