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Your request (44069999) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Luis Miguel Díaz Muñoz, 15 Jan 2024, 08::18 GMTSu referencia: CPTES01944929-79Ryanair Ref: 44069999Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de ALEX RODRaGUEZ CARABAN.Evaluado lo indicado por el cliente, lamentamos comunicarles que no podemos acceder a su petición de reembolso. La facturación en el aeropuerto, así como la emisión de la tarjeta de embarque en el mismo, conllevan el pago de tasas. Estas se encuentran recogidas en nuestra tabla de cargos, abierta al acceso de todos nuestros clientes. Facilitamos enlace a efectos de comprobación:s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/tasas Esto se especifica, a su vez y de forma preventiva, en nuestros Términos y Condiciones Generales de Transporte aceptados por el cliente en el momento de la compra. Atentamente,_____________________________Luis MiguelRegulator Support Specialist----------------------------------------------MAD Luis Miguel Díaz Muñoz, 12 Jan 2024, 13:45 GMTN. ° Ref: CPTES01935067-14Su Ref: 43545199Estimado/a Sr./a.,Acusamos recibo de su correspondencia, en nombre de ALEX RODRaGUEZ CARABAN.Nos gustaría indicarle que para que podamos continuar y analizar lo ocurrido con su vuelo necesitaríamos que nos indicase PNR de la reserva. El PNR (Registro de Nombre de Pasajero, por sus siglas en inglés) de una reserva de Ryanair es un código alfanumérico único asignado a cada reserva de vuelo que empieza y termina por letras. Este código actúa como un identificador clave que empieza y acaba por una letra, que permite a la aerolínea y a otras partes involucradas acceder y gestionar la información asociada con la reservaAtentamente,Luis MiguelRegulator Specialis----------------------------------------------Abogados, 30 Dec 2023, 22:41 GMT**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. 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