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J. C.

A: RYANAIR

18/09/2023

El anterior domingo 6 de agosto viajé con ryanair en el viaje a Marrakech a las 19:50, en el cual a la hora de abordar se me comunico que no podía subir la maleta de equipaje de mano al avión, que no superaba vuestras medidas estipuladas de 55x40x20 y pesaba menos de 10kg, y por la cual se me hizo abonar la cantidad de 69,99€, lo cual es totalmente abusivo e ilegal según estipula ST nº787/2022 según el juzgado mercantil nº1 de Madrid, además el Reglamento CE1008/2008 de 24 de septiembre concretamente el art. 97 de la LNA, que dicta textualmente «No se considerará equipaje a este efecto los objetos y bultos de mano que el viajero lleve consigo. El transportista estará obligado a transportar de forma gratuita en cabina, como equipaje de mano, los objetos y bultos que el viajero lleve consigo, incluidos los artículos adquiridos en las tiendas situadas en los aeropuertos. Únicamente podrá denegarse el embarque de estos objetos y bultos en atención a razones de seguridad, vinculadas al peso o al tamaño del objeto, en relación con las características de la aeronave». Sumado a la sentencia del TJUE del 18 de septiembre de 2014, asunto C-4087/12. Por ello solicito que se me devuelva el monto total de lo que tuve que abonar debido a esta ilegalidad es decir, 69,99€.

Mensajes (3)

RYANAIR

A: J. C.

20/09/2023

Your request (40587242) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Gonzalo Miró, 20 Sept 2023, 15:37 ISTSu referencia CPTES01878377-69Referencia Ryanair 40587242Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de D. JOSEP MARIA CORONAS.A efectos de análisis, solicitamos nos remitan el localizador de la reserva.Atentamente,_____________________________GonzaloRegulator Support Specialist----------------------------------------------Abogados, 18 Sept 2023, 11:44 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. In particular e-mailtransmissions are not binding for the purposes of forminga contract to sell airline seats, directly or via promotions,and do not form a contractual obligation of any type.Such contracts can only be formed in writing by post or fax,duly signed by a senior company executive, subject to approvalby the Board of Directors.The content of this e-mail or any file or attachment transmittedwith it may have been changed or altered without the consentof the author. If you are not the intended recipient of this e-mail,you are hereby notified that any review, dissemination, disclosure,alteration, printing, circulation or transmission of, or anyaction taken or omitted in reliance on this e-mail or any fileor attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in errorplease notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GYX3JE-X7L43]trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GYX3JE-X7L43]

J. C.

A: RYANAIR

28/09/2023

Buenas tardes.El número de reserva es YN57FK y es el vuelo FR4390.Muchas gracias, Josep Maria Coronas

RYANAIR

A: J. C.

29/09/2023

Your request (40587242) has been updated. To add additional comments, reply to this email. MAD Gonzalo Miró (Ryanair) 29 Sept 2023, 10:22 IST Su referencia CPTES01878377-69Referencia Ryanair 40587242Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de D. JOSEP MARIA CORONAS.Adjuntamos respuesta.Atentamente,_____________________________GonzaloRegulator Support Specialist MAD Gonzalo Miró (Ryanair) 20 Sept 2023, 15:37 IST Su referencia CPTES01878377-69Referencia Ryanair 40587242Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de D. JOSEP MARIA CORONAS.A efectos de análisis, solicitamos nos remitan el localizador de la reserva.Atentamente,_____________________________GonzaloRegulator Support Specialist Abogados 18 Sept 2023, 11:44 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[GYX3JE-X7L43]


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