Your request (55921914) has been updated. To add additional comments, reply to this email.
MAD Noelia G.I (Ryanair)
29 Oct 2024, 10::48 GMT
Su referencia: @@REF_ID@bf6c44542e71a73b45@REF_ID@@
Número de reserva: HJQWVV/DMSDYM/PNUQTM
Estimada Sr,Sra
Acusamos recibo de esta correspondencia a nombre de MARIA RITA MARTIN CABRERA.
Todos los clientes no prioritarios que deseen llevar una segunda maleta de hasta 10 kg junto con su bolso pequeño personal gratuito, deben comprar el equipaje de 10 kg. El equipaje deberá ser entregado en el mostrador de facturación antes de pasar por el control de seguridad.
Lo anterior se encuentra estipulado en nuestros terminos y condiciones s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/terminos-y-condiciones
Podemos confirmar que este pasajero habia incluido una maleta facturada para su reserva y al llegar tarde al mostrador de facturación es por eso que tuvo que pagar una tasa en el aeropuerto.
Tenga en cuenta que, una vez añadido a su reserva, este servicio es no reembolsable. Para confirmar el tipo de maletas que tiene en su reserva, acceda a su reserva y después a su próximo viaje y seleccione ver itinerario. Podrá ver una lista de las maletas añadidas a su reserva como parte del desglose del precio de su vuelo.
Esperamos que esto haya resuelto sus dudas.
Atentamente,
Noelia
Reclamar
15 Oct 2024, 19:30 IST
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Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [VM4G5P-6LRDL]
