Cancelacion

Hola, realice un pedido de un paquete de viaje para ir a ver la f1, justo a la hora de pagar y sin llegar a introducir los datos del pago, me di cuenta de que disponía el dinero para el pago. Al instante me puse en contacto con ustedes para proceder a la cancelación ya que seguía figurando que el paquete estaba en la cesta y ahora me reclaman dinero por cancelarlo cuando la cancelación la hice al instante

- Please type your reply above this line -For: German, please read below EnglishDear Customer,Thank you for contacting Global-Tickets Support.Your request has been received under case number (204277) and is being reviewed as soon as possible.To add additional comments, please reply to this email.Our support-team will contact you as soon as possible on the email address provided.With kind regardsYour Global Tickets Support Team___________________DeutschSehr geehrte Kunden,vielen Dank fa¼r Ihre Kontaktaufnahme mit dem Global-Tickets Support.Ihre Anfrage ist unter der Fallnummer (204277) bei uns eingegangen und wird schnellstma¶glich a¼berpra¼ft.Um weitere Kommentare beizufa¼gen, antworten Sie bitte auf diese E-Mail.Unser Support-Team wird sich so schnell wie ma¶glich unter der angegebenen E-Mail-Adresse mit Ihnen in Verbindung setzen. Mit freundlichen Gra¼aŸenIhr Global-Tickets Support TeamTD Entertainment C.V.Winschoterdiep 509723 AB Groningen NLwww.global-tickets.comsupport@global-tickets.comFax: +49 (0)40-30187605VAT ID: NL 850986680B01Trade Register GroningenKvk-No.: 53713273[W0J1K2-JGPNR]

Hello, I placed an order for a travel package to go see F1, just at the time of paying and without entering the payment details, I realized that I had the money for payment. I immediately contacted you to proceed with the cancellation since the package still appeared to be in the basket and now they are demanding money from me for canceling it when I made the cancellation the moment I caught my youngest son with the computer. I insist that the cancellation was made immediately and could not have caused any disruption.

- Please type your reply above this line -For: German, please read below EnglishDear Customer,Thank you for contacting Global-Tickets Support.Your request has been received under case number (204281) and is being reviewed as soon as possible.To add additional comments, please reply to this email.Our support-team will contact you as soon as possible on the email address provided.With kind regardsYour Global Tickets Support Team___________________DeutschSehr geehrte Kunden,vielen Dank fa¼r Ihre Kontaktaufnahme mit dem Global-Tickets Support.Ihre Anfrage ist unter der Fallnummer (204281) bei uns eingegangen und wird schnellstma¶glich a¼berpra¼ft.Um weitere Kommentare beizufa¼gen, antworten Sie bitte auf diese E-Mail.Unser Support-Team wird sich so schnell wie ma¶glich unter der angegebenen E-Mail-Adresse mit Ihnen in Verbindung setzen. Mit freundlichen Gra¼aŸenIhr Global-Tickets Support TeamTD Entertainment C.V.Winschoterdiep 509723 AB Groningen NLwww.global-tickets.comsupport@global-tickets.comFax: +49 (0)40-30187605VAT ID: NL 850986680B01Trade Register GroningenKvk-No.: 53713273[VKJ7RZ-MM40E]

- Please type your reply above this line -----------------------------------------------Selma Isenberger, Jan 9, 2024, 09::01 GMT+1Hello Abogados, Thank you for your message. We would like to point out that we are only offering customer support in English or German at the moment. Therefore, we kindly ask you to provide us with your request again in English or German. Please also make sure to include your order number. After receipt, we will of course reply to your request accordingly.Kind regards,Selma IsenbergerGlobal-TicketsSupport----------------------------------------------Abogados, Jan 8, 2024, 12:16 GMT+1 TD Entertainment C.V.Winschoterdiep 509723 AB Groningen NLwww.global-tickets.comsupport@global-tickets.comFax: +49 (0)40-30187605VAT ID: NL 850986680B01Trade Register GroningenKvk-No.: 53713273[W0J1K2-JGPNR]