Your request (49338874) has been updated. To add additional comments, reply to this email.MAD Luis Miguel Díaz Muñoz (Ryanair) 5 Jun 2024, 16:04 IST Su referencia: CPTES02019342-93Referencia Ryanair: 49338874Estimado/a Sr./Sra.Acusamos recibo de su correspondencia en nombre de RAQUEL DOMÍNGUEZ GARCÍA.Revisado el caso, lamentamos comunicarles que no podemos proceder al reembolso de los billetes, pues ninguno de los vuelos sufrió incidencia en cuanto a su operación y/o resultó cancelado.Vuelo FR6721 de Madrid - MAD a Marrakesh - RAK el 12/09/23Vuelo FR6722 de Marrakesh - RAK a Madrid - MAD el 17/09/23Los aeropuertos en Marruecos se mantuvieron abiertos y los vuelos operaron con normalidad. Les recordamos que, con base a la política de reembolsos de Ryanair aceptada durante el proceso de reserva, no corresponde el mismo salvo cancelación o retraso superior a 5 horas – entre otros:s:help.ryanair.com/hc/es-es/categories/12488030693649-ReembolsosPor último, he de indicarles que el cliente disponía de la posibilidad para modificar las fechas y horarios de sus vuelos – con un plazo hasta 2.5 horas antes de la salida programada -, aplicándose un cargo por cambio y un posible cargo de actualización de la tarifa (si correspondiese).s:help.ryanair.com/hc/es-es/articles/12891927465361--Puedo-modificar-mi-vuelo- Atentamente, Luis Miguel Regulator Support SpecialistAbogados 20 May 2024, 13:38 IST EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [G3JNP5-WD31X]
