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Cancelación vuelo causa fuerza mayor

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A. P.

A: RYANAIR

04/04/2024

Estimados/as señores/as:Tenía contratado un viaje en avión desde el aeropuerto de Barcelona al deLanzarote, que tenía su salida a las 12:10 horas del día 11 del mes de Octubre de 2023.El dia 6 del mismo mes, mi padre ingresa al Hospital para una operación sencilla. Sin embargo, las cosas no van bien y queda en coma inducido. Ingresa en la UCI temiendo en todo momento por su vida. Durante este lapso de tiempo, tengo que encargarme de mi madre, gestionar los temas de trabajo de mi padre, tomar decisiones importantes resptecto la salud de mi padre (siendo yo la responsable de tomar las decisiones importantes y representante de mi familia ) y, como es obvio, no puedo tomar el vuelo. Contactamos varias veces con la compañía y en su momento nos dicen que nos van a devolver el dinero. Sin embargo, esto no sucede nunca. Adjunto los siguientes documentos: justificante del Hospital conforme mi padre está ingresado en la UCI (dia 7/10 y dia 20/10)Nº de pasajeros: 2SOLICITO el reembolso del importe de los billetesSin otro particular, atentamente.

Mensajes (1)

RYANAIR

A: A. P.

22/04/2024

Your request (47441110) has been updated. To add additional comments, reply to this email. E (Ryanair) 22 Apr 2024, 07:59 IST Su ref: CPTES01996893-51Ryanair ref:47441110/WGBQSVEstimados señores.Por favor vean la respuesta adjunta.Atentamente.E. HidalgoRegulator Admin. Support Specialist Abogados 4 Apr 2024, 11:37 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[9LRV4V-L7ZW3]


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