------------------------------------
Filipa Rocha (CS Global)
3 nov 2025, 9:32 CET
Dear OCU,
Firstly, please accept our sincere apologies for the unintended delay in coming back to you.
Please find attached our response to the complaint filed by Andrés López-Aranguren with reference: 12676165
Please do not hesitate to contact us with any additional questions.
Yours sincerely,
Filipa R.
—
CS Senior Relations Specialist
Booking.comCustomer Service Center (Netherlands) B.V.
Copyright © 1996–2025Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [N47VPD-3LG25]
