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Dora G. (CS Global)
10 oct 2025, 16:37 CEST
Your reference:
Our reference: ?
Dear OCU,
I am sending this email from the Customer Relations Department of Booking.com B.V., a private limited liability company, incorporated under the laws of the Netherlands (Booking.com), in reply to your email dated 12 July 2025.
Unfortunately we were not able to locate a booking in our system with the details you provided.
We can only find a booking in our system with the customer reference number (40-XXXXXX) or the email address.
Once you have received the required information, we will investigate this further and provide further response as soon as possible.
Kind regards,
Dora G.
CS Senior Relations Specialist
Copyright © 1996–2025Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [R9R9WE-MLWXV]
