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F. G.

A: RYANAIR

12/11/2025

se canceló el vuelo reserva KPN2ST del dia 27/08/2024 (hace mas de un año que reclamo ante RYANAIR) y AESA se expidió en mi favor para que me devuelvan el valor del ticket mas la compensación de 400 Euros. Luego de que AESA sancione a la empresa, y la intime a pagarme, aun no lo ha hecho. Adjunto resolución AESA. Los 400 euros de compensación nunca fueron abonados. Es una vil mentira. Con lo cual los intimo a que lo hagan junto con el valor del ticket. Me dejaron varado en Madrid sin información, ni opciones de vuelos. Levo varias semanas intimando al señor Badilla Fonseca, y se niega a abonarme. Federico Grotzer Ciudadano español

Mensajes (3)

F. G.

A: RYANAIR

13/11/2025

Por favor, abonar lo dispuesto por AESA, sin mas dilación.

Asistencia solicitada 17 noviembre 2025

RYANAIR

A: F. G.

19/11/2025

Your request (70074351) has been updated. To add additional comments, reply to this email. Estimado Sr. Federico Grotzer, Nos referimos a su correspondencia. Tras revisar su reciente solicitud, hemos identificado que se trata de una duplicación de una reclamación previamente recibida y activa, con la referencia correspondiente de la Agencia Estatal de Seguridad Aérea (AESA). Para mantener la claridad y evitar una gestión redundante, procederemos al cierre de esta última entrada. Agradecemos su comprensión. Atentamente, Daniel B. Regulator Admin. Support Specialist E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547). Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [96GWJY-M5VYR]

RYANAIR

A: F. G.

10/12/2025

Your request (70106036) has been updated. To add additional comments, reply to this email. Ryanair Ref: 70106036/KPN2ST Sus Ref: Estimado/a señor/a, Nos referimos a su comunicación en representación de Sr. GROTZER. Observamos que el Sr. GROTZER recibió un reembolso de EUR 372.81 mediante crédito en su billetera MyRyanair el 20 de noviembre de 2025. Posteriormente, solicitó transferir el crédito a la forma de pago original. La solicitud fue confirmada el 21 de noviembre de 2025. Adjunto encontrará el correo electrónico de confirmación. Atentamente, Simone P. Regulator Admin Support Specialist E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland. trigger_logic_for_laudamotion Laudamotion GmbH Concorde Business Park 1A1, 2320 Schwechat HG Wien FN 248554x UID ATU58076156 Phone: +43 720-204010 Internet: www.laudamotion.com E-Mail: contact@laudamotion.com Citibank AG, SWIFT/BIC CITIATWX, IBAN AT06 1814 0000 0203 7017 [96GXN7-550X3]


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