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Cambio Apellidos vuelo Rynair

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S. C.

A: RYANAIR

04/08/2023

Hola, Que tal?He comprado un billete en el dia de ayer con rynair, para un familiar. Desafortunadamente, he puesto los apellidos de otro familiar por error. Justo despues de realizar la compra, quise hacer el cambio ya que Ryanair indica en su web lo siguiente:Puedes cambiar el orden del nombre y los apellidos de forma gratuita en un plazo de 48 horas tras hacer tu reserva.Posteriormente, puedes realizar cambios de nombre debido a errores leves (hasta 3 letras) sin coste alguno hasta 48 horas antes de la salida.Al intentar realizar este cambio, se me pretende hacer un cobro por gestión de unos 126 €He intentado contactar con ellos, he hablado a traves de via chat y no quieren atender a mi peticion de hacer el cambio de forma gratuita como indica claramente la web . GraciasUn saludo

Mensajes (2)

RYANAIR

A: S. C.

01/09/2023

DATA NOT AVAILABLE

RYANAIR

A: S. C.

01/09/2023

Your request (38488352) has been updated. To add additional comments, reply to this email. MAD Eric Ure Malagon (Ryanair) 1 Sept 2023, 11:12 IST Su Ref: CPTES01847478-16N/ Ref: 38488352/ XLKNHDEstimado/a Sr./a.Acusamos recibo de su correspondencia, en nombre de D. Sergio Cabello.La respuesta a esta reclamación, la podrá encontrar en el documento adjunto.Esperamos haber sido de ayuda.Atentamente,________________________Eric U.Regulator Admin Support Specialist Abogados 4 Aug 2023, 09:17 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[L6M713-6XEVJ]


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