------------------------------------ [booking.com] [s:secure.gravatar.com/avatar/c118bbf2909cb9f4c52d1fead36d0542?size=40anddefault=s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.pngandr=g]Masha Koshkarova (CS Global)Dec 27, 2022, 01::40 GMT+1CPTES01683080-33Reservation 3478.805.063Dear Sir, Madam,As a gesture of good will Booking.com has processed a refund of 35 EUR. You will find it in your Booking wallet within your account.For the future reservations we kindly advise:Please choose properties with good reviews and good review scores (at least above 7.5) as this might help to avoid possible disappointments.If you do find yourself in a difficult situation, please kindly contact as soon as possible, preferably not days or weeks after the check out. Looking at a complaint afterwards makes it difficult to estimate what has taken place exactly.Thank you for your understanding.Kind regards,Copyright © 1996-2022 Booking.com. All rights reservedThis e-mail was sent by Booking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands[DXW5KM-YP20R]