Dear Kuber,
Thank you for reaching out to us! This is an automatic response to confirm that we have received your email. Our team is dedicated to providing you with the best support possible and will address your inquiry based on the urgency of the request.
Here’s how our response time is categorized:
1. Immediate Urgent Response (within 1 hour): If your inquiry is extremely urgent, please contact us immediately via WhatsApp at +393314047147 for a prompt response.
2. Standard Response (within 24 hours): For regular support inquiries, you can expect a response from our team within 24 hours.
3. Non-Urgent Response (within 48 hours): For less urgent matters, we aim to respond within 48 hours. This allows us to manage and prioritize requests effectively, ensuring that all customers receive timely and accurate support.
Your issue is important to us, and we strive to resolve it as quickly and efficiently as possible. Please note that these timings are applicable during our business hours, from 9am to 6pm.
We appreciate your patience and understanding.
Best regards,
Flykube Team
On Fri, 26 Sep at 8:15 PM , Reclamar reclamar@ocu.org wrote:
