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+ 3-hour delay in fligth Budapest-Barcelona

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G. A.

A: Kiwi.com

27/12/2023

Good day,On 12/23 I took the fligth W6 2377 from Budapest to Barcelona. The flight was meant to depart at 17:10 but really departed at 20:35. The flight should have arrived at 19:50 but arrived at 22:55. This delay caused me serious personal problems and extra expenses, that is why I have already asked Wizz Air for the legal compensation. I am writing to you as the seller of the ticket, either to ask Wizz Air for the compensation on my behalf or as a subsidiary responsible to asume the damage

Mensajes (2)

Kiwi.com

A: G. A.

27/12/2023

Hi, Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation: Your bookingrice lock number Email address used for the reservation Full name of the person who made the reservation Their date of birth (only for trip bookings) Another option is to message us directly through Helpdesk , which is faster and more convenient than email '” and we''ll automatically see your booking details. You''ll find it on our contact page . If you haven''t booked with us yet and need support, we''re also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip. Best, Your Kiwi.com team

Kiwi.com

A: G. A.

15/01/2024

Hi, Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation: Your bookingrice lock number Email address used for the reservation Full name of the person who made the reservation Their date of birth (only for trip bookings) Another option is to message us directly through Helpdesk , which is faster and more convenient than email '” and we''ll automatically see your booking details. You''ll find it on our contact page . If you haven''t booked with us yet and need support, we''re also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip. Best, Your Kiwi.com team


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