The 13 Mar 2026 I booked and paid a fly from Milan Bergamo to Madrid on June 1, but the system stopped the transactaction for time, and I didn't receive the email of confirmation., of the Priority Reserve,for two passengers.
For this reason I reserve through Kiwi.com agent,that you accepted, another Priority reservation K2B8YG, for the same flight and day, duplicating the payment too.
.
Talking to your Chat Support they said to me that you can't cancel the reserve WQ7QHB, an I had to cancel K2B8YG.
KIWI.COM said that they can't cancelled it because you don't sent the money to them.
Finally I flight with WQ7QHB reserve, and K2B8YG get free for other passenges.
I am waiting the refund of the reserve not used to my credit card.
Yours sincerely.
salcua@yahoo.es
+34679113934
Salvador Cuadrado
María Antonia Tarodo