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REFUND DOBLE PAGO DE RESERVA MILAN MADRID 1.6.26

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S. C.

A: RYANAIR

03/06/2026

The 13 Mar 2026 I booked and paid a fly from Milan Bergamo to Madrid on June 1, but the system stopped the transactaction for time, and I didn't receive the email of confirmation., of the Priority Reserve,for two passengers. For this reason I reserve through Kiwi.com agent,that you accepted, another Priority reservation K2B8YG, for the same flight and day, duplicating the payment too. . Talking to your Chat Support they said to me that you can't cancel the reserve WQ7QHB, an I had to cancel K2B8YG. KIWI.COM said that they can't cancelled it because you don't sent the money to them. Finally I flight with WQ7QHB reserve, and K2B8YG get free for other passenges. I am waiting the refund of the reserve not used to my credit card. Yours sincerely. salcua@yahoo.es +34679113934 Salvador Cuadrado María Antonia Tarodo


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