Your request (77071920) has been updated. To add additional comments, reply to this email.
RYA ref.: 77071920/ISWH9S;
/ no 15138099
Estimado/a señor/a:
Acusamos recibo de su reclamación bajo su referencia .
Nuestros Términos y Condiciones, aceptados en el momento de la compra, escen claramente que todos los importes pagados por vuelos operados por nosotros no son reembolsables.
Asimismo, nuestra política incluye que una vez adquirido equipaje, no puede cancelarse ni eliminarse de la reserva.
Una vez adquiridas, las maletas facturadas no son reembolsables y no pueden intercambiarse entre clientes ni cambiarse por otras opciones de equipaje.
Lamentamos no poder ofrecerle más ayuda con respecto a este asunto.
Atentamente,
Carlos M.
Carlos M.
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Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [4L64Y6-9J93W]
