Your request (74774910) has been updated. To add additional comments, reply to this email.
Your Ref:
Estimado señor/Estimada señora:
Nos referimos a su correspondencia en nombre de ANTONIO MARQUEZ LAY.
Deseamos informarle de que todos los importes abonados por vuelos operados por nuestra compañía no son reembolsables. Esto se indica claramente en el artículo 10 de nuestras Condiciones Generales de Transporte, aceptadas en el momento de la compra.
No obstante, los cambios en las fechas, rutas, horarios y nombres de los pasajeros pueden realizarse en línea o poniéndose en contacto con nuestro Departamento de Atención al Cliente antes de la fecha inicial del viaje. En este caso, se aplicarán tasas de modificación y posibles diferencias de tarifa.
Teniendo en cuenta lo anterior, lamentamos informarle de que, en este caso, no procede el reembolso.
Esperamos que esta información le haya sido de utilidad.
Atentamente,
M.Weber
Regulator Support Specialist
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Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).
Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [LWRGNR-4R6GW]
