Dear MARIA RIPOLL VICEDO
We regret to learn that the parcel was not delivered to you.
Regrettably, the courier is unable to return the shipment to us; therefore, we were making arrangements to have it reshipped to you.
We fully acknowledge your frustration, and as a resolution, we will proceed with issuing a full refund of €96.45 to you.
Kindly be advised that the refund process typically requires 3 to 10 working days, depending on your service provider.
We would like to once again express our sincere apologies for the inconvenience this situation has caused.
Kind regards,
Kelly Peters
STYLEVANA
Este correo electrónico es un servicio de Stylevana.
El 3 de abril de 2026, 12:30:40 UTC, reclamar@ocu.org escribió:
