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A. R.

A: NAGA PAY

11/03/2024

Hola , hice un ingreso a la app de 117€ mas el cashback que tenia y me han bloqueado la cuenta dejandola , completamente inutil sin poder sacar el dinero que ingrese ni el cashback ni nada todo ahi y me pidieron foto de 4 tarjetas que use para verificar que eran mias y a dia de hoy que han pasado ya 4 dias no tengo señales de vida sobre esto y tengo tengo mi dinero bloqueado

Mensajes (2)

NAGA PAY

A: A. R.

11/03/2024

Dear Abogados,   Thank you for contacting Naga Pay!   We would like to acknowledge that we have received your request and a ticket has been created.  Our Support Department will be reviewing your request and will send you a personal response.   The reply from our side should be expected within 24 hours from the creation of your inquiry. Please note that we operate Monday to Friday.     In the meantime you can always visit our Help Center here and search helpful articles regarding issues that concerns you.  Thank you for your patience.   Sincerely, NAGA Pay

NAGA PAY

A: A. R.

11/03/2024

Estimado cliente, Gracias por comunicarse con nosotros.   ¡Su solicitud/consulta ha sido recibida con éxito. Le informamos que la hemos enviado al departamento correspondiente y nos pondremos en contacto con usted lo antes posible.   Para cualquier consulta o información que pueda necesitar, no dude en comunicarse.   Saludos, NAGA Pay Team NAGA Pay GmbH t: + 4420 4538 0501 w: nagapay.com a: Hohe Bleichen 12, 20354, Hamburg, Germany A  NAGA Group  Company   The NAGA Pay Account and Card are issued by Contis Financial Services L who are authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (registered number 900025) and UAB 'žFinansinÄ—s paslaugos 'žContis' who are authorised by the Bank of Lithuania under the electronic money institution license No. 53. The NAGA Pay Account and Card are electronic money products which are not covered by the Financial Services Compensation Scheme or the Deposit Insurance System of the Republic of Lithuania. The funds will be safeguarded by Contis Financial Services L or UAB 'žFinansinÄ—s paslaugos 'žContis'.     Confidentiality: This email is confidential and may also be subject to legal privilege. This email or related contents may not be disclosed to, or used by anyone other than the intended recipient, nor may be copied in any way. If you are not the intended recipient or responsible for delivering this e-mail communication to the intended recipient, you may not use, disclose, copy, distribute or deliver to anyone this message (or any part of its contents or attachments) or take any action in reliance If you are an unauthorized recipient you should destroy this email. This e-mail is for informational purposes only. The Company bears no responsibility or liability for any loss, disruption or damage to your data or computer system(s) that may occur while using data contained in or transmitted with this e-mail or for the content of this email, or for the consequences of any actions taken based on the information provided. Activado Lun, 11 Mar a 6:39 P. M. , Abogados escribió:


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