Hi!Thank you for your email and reaching out to us. The VASQUIAT team is always seeking to give the best experience for you and we will do our best to answer your request as soon as possible, we are currently facing a high demand of requests. We recommend adding us in your email contacts to avoid inconveniences and to keep in touch with you.In the meantime, below are our most frequently asked questions that may help )When will I receive my order and how can I track the delivery?We know you look forward to the delivery as much as we do! Delivery will normally take 5-7 business days, depending on your location. We advise you to take a look at the delivery windows at the product page and in the order confirmation to find out the estimated delivery time.Kindly note that if you have ordered from multiple VASQUIAT designers, your items will arrive separately and youll receive separate delivery packages and notifications. How can I return my order?We are sorry to hear that you wish to return your order! You have 15 days after your order arrives to let us know about the return. At the moment, we only accept returns within the EU. You can check out more about our return policy here: VASQUIAT Returns RefundsWill I need to pay for taxes and duties?If you are buying from outside the European Union, please note that there may be tax and duty charges. Unfortunately, it is out of our hands. We suggest checking the location of the purchased brand on the product page.We hope this has been helpful! You can always check our FAQs for more information. We will be in touch soon!Lots of love, The VASQUIAT Team-- Customer Carewww.vasquiat.com@vasquiat_official