Dear Customer,
Thank you for your message.
Upon checking, I would like to inform you that your order is being processed as we are waiting for the following item(s) to arrive and be allocated to your order.
COSRX - The Peptide Collagen Lifting Glow Hydrogel Mask - 34g*3ea - Nov. 6
Because of this, your order has not yet been dispatched. We have been advised that the new stock for the above item(s) will arrive on [the above=mentioned date].
The rest of the products are already allocated and fulfilled in your order. Once the new stock has been unpacked, checked and processed in our system, we will ensure to pack and ship your order as soon as possible.
Alternatively, you may let us know if you would choose to change the above to another product(s) in stock or to cancel it so we can dispatch this order for you right away.
If we could offer assistance for a different matter, please feel free to let us know.
Kind regards,
Janice Anderson
STYLEVANA
Este correo electrónico es un servicio de Stylevana.
El 28 de octubre de 2025, 10:46:02 UTC, reclamar@ocu.org escribió: