Buenos días,
lamentamos la entrega tardía en el pedido, la imprenta por error gestionó la entrega del paquete por envío normal en lugar de express, pero en ningún momento se ha tratado de un engañar o mentir. Le hemos reembolsado el 30% del coste del libro en compensación por las molestias a la clienta.
Saludos,
Mumablue
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Customer support team
soporte@mumablue.com
MUMABLUE, with address at Calle del Hierro 33, 28045, Madrid and VAT number ESB87210621, will process the personal data you provide us with, in accordance with your request, in order to attend to your query. We will keep your data for as long as it is necessary to respond to your request, as well as, subsequently, for as long as any liability may arise.
You may exercise your rights of access, deletion, rectification, opposition, limitation and portability by sending a letter to MUMABLUE, Calle del Hierro 33, 28045, Madrid or by sending an email to soporte@mumablue.com. Also, when you consider it appropriate, you may file a complaint with the Spanish Data Protection Agency.
You may contact our Data Protection Delegate by writing to dpo@planeta.es or to Grupo Planeta, Attn: Delegado de Protección de Datos, Avda. Diagonal 662-664, 08034 Barcelona.
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HS:2880933261-83437
On Wed, Mar 19, 2025 at 13:15:55 CET, reclamar@ocu.org wrote:
