Hi,
I have checked and I can see that your order was refused and returned to us because the duty was not paid in time by yourself. The customs notification will have been sent to the email address you provided at the checkout. This may have gone into a spam or junk folder.
We can send this out to you again, but you will need to pay for postage again. Please transfer £19.95 to the below account and let me know once complete and I will arrange for your parcel to be re-shipped.
Account Name – EDJ VNTGE LTD
Sort Code – 04-06-05
Account Number - 15920833
IBAN: GB55CLRB04060515920833
BIC/SWIFT: CLRBGB22
Please use your EDJ order number as the payment reference.
Once your order has been re-shipped, you will receive the customs notification via email. Please keep an eye out for this so that your parcel does not get returned to us again.
Kind regards,
Amber
General Manager
On Thu, Aug 7, 2025 at 10:00 AM
reclamar@ocu.org wrote:
