Hi ,
Thank you for reaching out to the Bedrock Sandals Support Team. We have received your ticket! Our customer service team is currently working on other tickets, but we will get back to you as quickly as we can. Please allow 1-3 business days, as response times can vary depending on ticket volume.
If you have questions about returns/exchanges in the US, please visit our
Returns/Exchanges Page to access a link to get a return or exchange set up.
Please note our normal hours of operation for the support team are M-F 8 am - 4 pm (MST). If you are reaching out over the weekend, we will be back in the office on Monday. Please give us a few days at the beginning of the week to get back to all the tickets that accrued over the weekend.
Thank you for your patience, and we look forward to chatting with you soon.
Bedrock Sandals Support Team
On Fri, Aug 22 2025, at 09:00 AM,
reclamar@ocu.org wrote:
